A number of users of the "Aden Net" network in Aden Governorate complained about fraudulent operations that the company began to practice on them by cutting off their service, despite their paying the value of the service.

A number of network users in Aden mentioned that the company recently began carrying out fraud operations by cutting off the service within a short period of time after they paid for the service, indicating that they now pay for the service three times a month after they used to pay once or twice a month. Month.

They pointed out that although the company imposed high fees for the service that exceeded what is paid for the “Yemen Net” service, which is under the control of the terrorist Houthi militia, the service began to deteriorate and was interrupted for large periods of time recently without knowing the reasons, as the company’s employees refuse to respond. For subscribers' inquiries about this.

Subscribers fear that this may be related to what was circulated about the existence of exploitation by the company of subscribers to the service, which began in conjunction with the government in Aden signing a development agreement for the company with an Emirati company.

Last August, the government signed an agreement to develop the services of the “Aden Net” company with the Emirati telecommunications company NX, which sparked a great media sensation.